Part of our contract with you is that we be a responsible business owner and comply with 2018 EU General Data Protection Regulations (GDPR) in order to fully protect your information. The following is a list of what we do in respect of this.
Your personal data
In order to communicate with you efficiently and professionally it will be necessary for us to collect and store at least a modicum of your basic personal information, such as:
contact postal address
details specific to your enquiry, e.g., the nature of your enquiry, whether you are an independent author or editor etc.
Why do we collect data from you?
We need the following, minimal information, such that we can:
respond to your initial contact message via this website
contact you prior, during, and after any work that we agree to do for you
How do we use this data?
We use the data we collect from you as follows:
to contact you regarding your enquiry, for contract purposes, or in order to give an initial or updated quotation for our services
to invoice you and to provide proof of our compliance with HMRC regulations
to record your agreeing to the terms and conditions of the services we provide
Our promise to you
We will never distribute, lease, or sell your information to any third party unless you give us express written permission to do so.
How does data transfer take place?
How do we store your information?
We use a password-protected computer to store your files, and to enable being mobile when we work; we also use Microsoft OneDrive. This gives us secure (password protected) access – from say a laptop – to data that are stored on our main computer. We do not keep copies of your work on any device save for our main computer.
How will we deal with your files?
All original files that you pass to us remain your property. Versions of these files that you have commissioned us to work on (i.e., to change format, edit, or to add content etc.) are our property until you have paid for the work we have agreed upon. Once you have paid, these files become your property. We keep all files and emails relating to completed work on our secure computer. This is useful to us in keeping a record of past work in the event that we work together again. However, if you have strong opinions on our keeping these records and would like us to delete this information on completion of our collaboration please just let us know. If you have contacted us and for whatever reason decide not to pursue a project with us we may keep your contact information for business analysis purposes. This would remain private to us, but again, if you have strong objections to our keeping this information just let us know.
Our marketing strategy: how does it affect you?
It is possible that we may contact you again about obtaining further work. To do this we would need to keep your contact details, and work-related information you might previously have disclosed, on file. This information is for our own marketing and we will never share it with anyone else. Please let us know if you do not want us to do this.
We check and update this policy regularly.